Dogma is the enemy of success.
One of the dogmas of the past eight years, as well as a significant portion of the contemporary Republican party, is the idea that private industry always does things better than government. The natural consequence of this dogma is the action of extensively privatizing tasks that were formerly employed by government. What we've lacked, however, is quantitative evaluation of whether or not privatization actually benefits us, the taxpayers. The lack of evaluation is not surprising, of course. People believe in their religion and are loathe to test it.
Last year, a GAO study showed that outsourcing to non-governmental contractors costs us money. In one example cited in that report, replacing government employees with private contractors cost the American people from 16 to 26% more.
This is not, on the face of it, surprising. We get a "patriotism discount" on people's service in many jobs. Just consider the salary an American soldier takes down and compare it to the salary of a Blackwater operator. Government leverages many things, including its massive scale and the willigness of citizens to sell their time for less than it is objectively worth, in service to their nation.
In its report titled Aviation Security: TSA's Cost and Performance Study of Private-Sector Airport Screening, the GAO tackles the value of private contractors versus government agencies in the context of airport security.
Shortly after the founding of the Transportation Security Administration in the wake of September 11, the Screening Partnership Program (SPP) was set up. The purpose of the SPP is to allow air ports to "opt out" of full TSA service and "have security screening conducted by personnel from a qualified private contractor working under Federal oversight."
As part of its own financial review (aimed toward making TSA more cost effective), the TSA contracted with Catapult Consultants to evaluate the SPP program as it's been in place in a number of test airports for several years. TSA concluded from its this study that air ports using private contracted screeners underthe SPP program were not costing TSA less money than air ports where all screening was done by TSA staff.
Enter Republicans representatives Dan Lungren from my home state and John Mica from Florida. They asked GAO to evaluate the quality of TSA's internal review, to determine if its conclusions about the SPP program to date were justified.
Or, put less kindly, the lack of positive savings challenged their dogma, and that concerned them.
GAO looked at both the original Catapult study and how TSA used the data from that study. In fairness to the concern of our two representatives, GAO determined that TSA's evaluation that air ports using the SPP program cost 17% more was on the high end, as it did not account for overall costs and savings to the government. For example, part of the money paid out to a private contractor through SPP is fed back into the Federal government via taxes that are not levied on money going out directly to TSA employees. TSA agreed with GAO's evaluation, noting that their (TSA's) interest was not in how the program affected the Federal government overall, but how it affected TSA's budget.
However, the original Catapult study did account for these costs changes. When GAO returned to the original catapult data and factored in these are costs and savings, they found that the overall effect of the SPP program on aggregate costs to the Federal government was to increase costs by about 9%.
So, to be clear, even a fair, comprehensive evaluation of private contractors shows that they cost more.
GAO noted that there's not a lot of wiggle room for a private contractor to change how it operates in the area of air safety to find savings. Indeed, this is as it should be, and if we return to our Blackwater comparison, we see that when we put people in critical tasks without the appropriate rules for those tasks, bad things happen. Still, by the dogma of privatization, private industry should just be able to be cheaper than government.
So, if the SPP program costs more, why would any airport use it? GAO asked this very question, and found that some airports were using SPP at TSA request because TSA was, at the time of the programs inception, not able to actually staff all the airports that needed staffing. In other words, private contractors were gap filling while TSA was ramping up. In a couple other cases, airport officials indicated that they thought the private contractor would provide better customer service than TSA employees. Interestingly, interviews of airports that had chosen to stick with TSA found that some of those decision makers thought that TSA was doing a good job with which they were satisfied.
The upshot of all this is that, within a reasonable margin of cost difference, contracting this job out is mostly a wash. It doesn't provide a savings, and is by default a little more expensive (notably, this is the kind of "extra fat" that Republican budgeters call for trimming in lieu of tax increases, so perhaps that alone suggests the SPP is a problem). Unless we can find a quantifiable cost benefit in the perception of increased customer service with some private contractors, it's hard to justify these contractors except in the explicit case of gap filling when TSA has not yet met its staffing needs.
=